Privacy Policy

1. Who We Are

Gaza Relief Initiative ("GRI", "we", "us") is a humanitarian organisation delivering emergency aid, healthcare, education, and community recovery programmes. This website is operated by GRI to share information about our work and accept donations.

2. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Contact details - name, email address, phone number, and mailing address when you submit a form or subscribe to updates.
• Donation information - donation amount, currency, payment method, and transaction reference. Payment card details are processed securely by our payment provider and are not stored on our servers.
• Communications - messages you send us via email or contact forms.
• Technical data - browser type, device information, pages visited, and approximate location derived from IP address for security and analytics.

3. How We Use Your Information

We use personal information to:

• Process donations and issue receipts or acknowledgements.
• Respond to enquiries, volunteer applications, and partnership requests.
• Send programme updates and impact stories where you have opted in.
• Maintain financial records and meet legal and regulatory obligations.
• Improve our website, security, and donor experience.

4. Legal Basis for Processing

We process personal data where necessary to fulfil a donation or contract, where you have given consent (such as newsletter sign-up), where required by law, or where we have a legitimate interest in operating our humanitarian programmes responsibly and transparently.

5. Sharing Your Information

We do not sell your personal information. We may share limited data with:

• Payment processors - to complete secure transactions.
• Service providers - such as email, hosting, or analytics partners who act on our instructions and maintain appropriate safeguards.
• Programme partners - only where necessary to deliver aid and with data limited to what is required.
• Authorities - when required by applicable law or to protect the rights and safety of individuals.

6. Data Retention

We retain donation and financial records for as long as required by law and good accounting practice. Marketing preferences and contact form submissions are kept only as long as needed for the purpose collected, unless you ask us to delete them sooner.

7. Cookies and Similar Technologies

Our website may use essential cookies to keep the site secure and functional. Where analytics or preference cookies are used, you will be able to manage your choices through your browser settings. Disabling cookies may affect certain site features.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data, or to withdraw consent for marketing communications. To exercise these rights, contact us at privacy@gazareliefinitiative.org.

9. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your own devices.

10. International Transfers

As a humanitarian organisation working across regions, your information may be processed in countries other than your own. Where this occurs, we take steps to ensure an adequate level of protection consistent with applicable data protection standards.

11. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or requests, email privacy@gazareliefinitiative.org or write to Gaza Relief Initiative via our contact page.